Thursday, December 4, 2014

Attention all Email Users:

New Virus - Package Delivery Failure

The latest virus circulating has been dubbed the "UPS/Fed Ex/USPS Delivery Failure."
      
You may receive an email from UPS, FedEx or USPS, along with a package number. It will say that they were unable to deliver a package sent to you on a specific date.

It will then ask you to print out the invoice copy or label attached. DO NOT try to print this as it will launch the virus on your device.

We have had this scam reported to us, as well as, verified it on snopes.com (Package Delivery Virus).
It appears that this virus has been circulating for a few years, but has recently been more active in our area and with all the holiday shopping and shipping quickly approaching, we wanted to make sure that our users are aware of this danger.

Wishing you all a safe and happy holiday season!

Wednesday, November 12, 2014

Computer Scams

Technology has become a part of almost every facet of our lives. It’s the way we do business, keep in touch with friends and family, and even play games. As the devices around us continue to grow and improve exponentially, those who are less inclined can often find themselves in uncomfortable situations.

Recently, and over the past few months, we’ve spoken with a number of home users who say they’ve received a call from “Microsoft” or a “Microsoft Partner”. Typically the caller will state that the user’s computer seems to be sending a signal back to Microsoft that indicates a virus. They may also call and tell the user that the PC has already been infected or needs to have its current anti-virus software updated. In extreme cases, with the user on the phone, these scammers will begin remotely logging into the computer and install bogus software to help sell their story or service even more. Some calls have even gone as far as a user being locked out of their own PC because they refused to pay for a service they did not authorize or need. If you fall into the later of these, then please alert your financial institutions immediately.

Chances are, you or someone you know may have been the victim of this type of scam. It’s important to know that these scammers are after your personal and financial information. You should be especially cautious if you conduct any online banking or monetary transactions on your computer. However, there are ways to protect yourself from these attacks.

First, understand that Microsoft nor any of its affiliates will ever call you. These companies have dedicated support lines for you to call for help. If you ever receive a call claiming to be from Microsoft, simply hang up the phone, chances are they will move on and not call you back.
Second, have an up to date anti-virus or internet security protection software on your personal computer to help prevent these types of unauthorized intrusions and protect your financial information.

Finally, and perhaps the most important, is to always exercise caution when clicking links or installing programs on your PC. Some of these callers gain access to your information by first “phishing for it.” Once they have some basic information, they can then solicit you for a more targeted attack.


In this day and age, everyone is at risk, but those who may not be as familiar with all the corners of the World Wide Web and this quickly advancing technology are more at risk. Just remember, no one is ever going to call you and ask for information or passwords to your most precious accounts.

Thursday, September 18, 2014


Driving While Intexticated 

Driving while intexticated is becoming a regular thing now a days. Adults and teens are getting behind the wheel of a vehicle and texting while driving. Some people don’t think that texting and driving is a problem. 

Here are some statistics that might change your mind:
77% of young adults are confident that they can text and drive safely. But yet, when people text and drive they take their eyes off the road for a minimum of five seconds. If the car was traveling at 55 mph, then the driver of the car was not looking at the road for a length of an entire football field. Teens who text while driving spend 10% of their driving time outside of their line and that makes a crash 23 times more likely to happen.

So what is the government doing to curb the temptation to text and drive? In Illinois, it is illegal to talk on cell phones while driving and it’s also illegal to text while driving. The fine for texting or talking on a cell phone while driving starts at $75 and goes up $25 dollars for each offense.

Parents need to take the first step by leading by example and not texting and driving.  Be safe and just pull over off the road to read or send that text message.  


Friday, September 5, 2014


Is Your Password Strong Enough?

Almost every day we get calls from customers who get “hacked.” That’s right, they lose control of an account or sometimes their entire computers to a hacker (someone who spends all their time trying to figure out your password so they can steal or copy your information).
Hackers and their malicious software continue to get smarter about how they creep into your computer. Some malicious software can obtain personal information like usernames, passwords and other information without your permission. Microsoft Windows gives some tips to making it harder for hackers to capture your passwords by making passwords stronger.

Make your password at least eight characters long.

- Do not make any portion of your password the same as any portion of your username. 

-Don’t create a password with your name in it, your child’s name, or your pet’s name.

-Create a password that doesn’t have a complete word in it.

-Never use the same password twice.

- Use a combination of uppercase letters, lowercase letters, numbers and symbols.
Having trouble remembering your password? Just be cautious if you have to write it down. Try not to label it as “password” and keep it in a safe spot. If you have several passwords to manage and strive to be paperless, there are some great free apps on the internet for password management. Just remember, the more difficult a password is for you to remember, the more difficult it will be for a hacker to figure out. 

Tuesday, August 12, 2014

Fishing or Phishing?


Fishing or Phishing?  Which one should you avoid?

Now, we all know what Fishing is. Imagine sitting along the bank of a river, pond, lake, or hanging out on a boat. Spending your time just waiting for something to bite and get caught on your hook. All this, so you can take it home, enjoy the fruits of your patience and enjoy a nice meal of bass, crappie or whatever kind you fish for. 
Well now, let’s talk…Phishing! Phishing is the art of spammers and scammers, trying to trick you into giving up your personal or financial information. So, phishing is kind of like fishing. A scammer/spammer is just waiting for someone to bite on their email and reply with whatever information they are seeking.

So please be sure to AVOID Phishing!

  • Phishing is a common method of online identity theft and virus spreading.
  • Phishing is a fraudulent attempt, usually made through email, to steal your personal information.
  • Phishing emails usually appear to come from a well-known or legitimate organization and ask for your personal information:
    • credit card number
    • social security number
    • account number
    • passwords