Computer Scams

Technology has become a part of almost every facet of our lives. It’s the way we do business, keep in touch with friends and family, and even play games. As the devices around us continue to grow and improve exponentially, those who are less inclined can often find themselves in uncomfortable situations.

Recently, and over the past few months, we’ve spoken with a number of home users who say they’ve received a call from “Microsoft” or a “Microsoft Partner”. Typically the caller will state that the user’s computer seems to be sending a signal back to Microsoft that indicates a virus. They may also call and tell the user that the PC has already been infected or needs to have its current anti-virus software updated. In extreme cases, with the user on the phone, these scammers will begin remotely logging into the computer and install bogus software to help sell their story or service even more. Some calls have even gone as far as a user being locked out of their own PC because they refused to pay for a service they did not authorize or need. If you fall into the later of these, then please alert your financial institutions immediately.

Chances are, you or someone you know may have been the victim of this type of scam. It’s important to know that these scammers are after your personal and financial information. You should be especially cautious if you conduct any online banking or monetary transactions on your computer. However, there are ways to protect yourself from these attacks.

First, understand that Microsoft nor any of its affiliates will ever call you. These companies have dedicated support lines for you to call for help. If you ever receive a call claiming to be from Microsoft, simply hang up the phone, chances are they will move on and not call you back.

Second, have an up to date anti-virus or internet security protection software on your personal computer to help prevent these types of unauthorized intrusions and protect your financial information.

Finally, and perhaps the most important, is to always exercise caution when clicking links or installing programs on your PC. Some of these callers gain access to your information by first “phishing for it.” Once they have some basic information, they can then solicit you for a more targeted attack.

In this day and age, everyone is at risk, but those who may not be as familiar with all the corners of the World Wide Web and this quickly advancing technology are more at risk. Just remember, no one is ever going to call you and ask for information or passwords to your most precious accounts.